Walsall Healthcare Trust
Ultrasound
Walsall Healthcare Trust
Walsall Healthcare Trust provides local general hospital and community services to approximately 260,000 people in Walsall and the surrounding areas.
MediServices offers additional capacity insuring patients are seen in a timely manner. We offer services 7 days a week. Either insourcing or outsourcing services as per the need of our NHS partners.
Andile Siziba Chief Executive Officer MediServices
The Problem
Since the COVID-19 pandemic, patients have been faced with considerably longer waiting times for appointments and subsequent diagnoses and treatment. This has introduced further pressure to the already stretched specialism of Ultrasound.
Ultrasound plays a pivotal role in the diagnosis of various conditions including pancreatic cancer, cirrhosis and kidney stones. At present, Ultrasound is recognised as a shortage specialty by the UK Government Migrations Advisory Committee. In August 2020, NHS England reported that the specialty with the largest waiting list was Non-obstetric Ultrasound, accounting for 405,800 patients. This makes up 32.7% of the total waiting list.
The Solution
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Since October 2021, MediServices Healthcare has been supporting the Ultrasound service at Walsall Manor Hospital
MediServices Healthcare has been able to increase capacity through collaborative efforts which include working closely alongside in-house clinical staff and supplying experienced external sonographers. Our efforts have allowed for a significant increase in capacity, with sonographers seeing up to 20 patients per clinic.
The work by MediServices Healthcare is closely aligned with the objectives set out by NHS England’s plan to tackle the COVID-19 backlog for elective care. This plan, released in February 2022 stipulates that by March 2025, 95% of patients needing a diagnostic test will receive it within six weeks. These ambitious targets are expected to be achieved through strengthened relationships with independent sector providers, to aid and accelerate recovery.
In order to support our diagnostic backlogs, following a competitive tender MediServices Healthcare was contracted to support us for a period of 9 months. During this time they helped us to provide both EEG and EMG patients with their tests in a timely manner.
Coordinating the effective transfer of information and contacting patients for both EEG and EMG tests was a huge undertaking. However, the service that was provided was excellent, and would not have been possible without the proactive nature of the team and the exemplary team members allocated to this project. I would like to thank MediServices Healthcare, most sincerely, for their patience and the high-quality service that was provided over the period of 10 months.
Sam Tyrell - Service Delivery Manager
Neurophysiology Department - The Royal London Hospital
Clinical Governance
MediServices Healthcare continuously strives to uphold an excellent standard of service.
Led by our Medical Director, our clinical governance committee ensures that the quality of all services is continually monitored and reviewed.
Testimonials
MediServices Healthcare is committed to providing seamless insourcing and outsourcing solutions, our clients are at the heart of everything we do.