About Us

Our clinical teams strive towards the highest standards of patient care. We select only the best clinicians with the view to ensure patient satisfaction and safety.

MediServices was founded in 2014 by a group of clinicians who had identified a need for an increase in capacity across neurophysiology departments.

Our aim was simple: to support NHS trusts to relieve waiting list pressures and enable departments to run at maximum efficiency. After successfully developing a track record of providing high quality neurophysiology services across the UK, we are now expanding our service provision to include additional clinical specialities such as ultrasound.

Mission

At MediServices Healthcare, our mission is to provide high quality, cost-effective clinical services to NHS trusts.

We are committed to providing excellent patient care by integrating with local teams to provide seamless insourcing and outsourcing solutions that are backed by robust clinical governance.

High Quality Cost Effective Clinical Services

At MediServices Healthcare we aim to provide a high-quality service at a cost-effective price.

Excellence In Healthcare

Our clinical teams strive towards the highest standards of patient care. We select only the best clinicians with the view to ensure patient satisfaction and safety.

Robust Clinical Governance Processes

Our Medical Advisory Committee works with our Medical Director to ensure clear governance structures are in place.

Our Values

At MediServices Healthcare, our mission is to provide high quality, cost-effective clinical services to NHS trusts.

Putting Patients First

We ensure that kindness and compassion is central to the care that we provide

Passion for Health and Care

We don’t compromise on quality, we strive to provide safe, reliable, and effective care every time

Personal Accountability

We believe that absolute transparency is the key to fostering a culture of continuous learning and improvement

Clinical Governance

MediServices Healthcare continuously strives to uphold an excellent standard of service.

Led by our Medical Director, our clinical governance committee ensures that the quality of all services is continually monitored and reviewed.

Governance

Testimonials

MediServices Healthcare is committed to providing seamless insourcing and outsourcing solutions, our clients are at the heart of everything we do.

Another appointment today for ultrasound. The technician was absolutely brilliant!! His name was Bart, and he kept me laughing through the whole process, he was courteous, efficient, very friendly, and treated me with dignity & respect. Well done!! We need more like him. I sit on the Patients Relations Team as a volunteer, so I always take notice of how staff help to support patients.

Elaine Everton - Patients Relations Team Volunteer— Walsall Manor Hospital

Edili Quinones-Ortiz was in theatre with myself doing the Spinal Cord Monitoring on Monday 31 July. I was extremely impressed with her skills and professionalism, and wanted to feed this back to you. Myself and my team would be very happy to have Edili monitor for us the future.

Mr Reynolds, Consultant Spinal Surgeon and Clinical Lead for Spinal Surgery— Oxford University Hospitals NHS Trust

MediServices Healthcare Ltd has been supporting us on an ad-hoc basis since 2021 with our waiting lists. We have found them always responsive and their sonographers have fitted well within our inhouse teams. Their team are extremely helpful and always strive to improve the service they offer, by asking for feedback. Great team to work with and would definitely recommend their service.

Hayley Whitehouse, Professional Lead for Ultrasound/Deputy Radiology Service Manager— Walsall Healthcare NHS Trust

In order to support our diagnostic backlogs, following a competitive tender MediServices Healthcare was contracted to support us for a period of 9 months. During this time they helped us to provide both EEG and EMG patients with their tests in a timely manner.

Coordinating the effective transfer of information and contacting patients for both EEG and EMG tests was a huge undertaking. However, the service that was provided was excellent, and would not have been possible without the proactive nature of the team and the exemplary team members allocated to this project. I would like to thank MediServices Healthcare, most sincerely, for their patience and the high-quality service that was provided over the period of 10 months.

Sam Tyrell - Service Delivery Manager— Neurophysiology Department. The Royal London Hospital NHS Foundation Trust

SRFT have been working with MediServices for a number of years.

SRFT is one of the largest neurosciences centres in the country and has a significant and growing need for neurophysiological services including IOM and EMG. We have found MediServices to be consistently professional, flexible, and responsive to our service needs over this period and would have no reservations in recommending their services to other providers.

Sam Dickens— Divisional Director Of Operations And Performance At Salford Royal NHS Foundation Trust

We have worked with MediServices for over 12 months and developed a close working partnership with both the visiting neurophysiologists and health care assistants (HCAs). Their continuing professionalism and commitment to supporting our neurophysiology service have enabled our neurophysiology service in Wolverhampton to maintain waiting times and provide patients with first-rate service.

The MediServices team has seamlessly integrated into the team, quickly adapting to our routine of working, but more importantly have been friendly and willing to help with any issues. We have utilised MediServices in a variety of ways, to reduce EMG and EEG waiting lists or to cover Consultant leave and MediServices have accommodated our needs with no fuss in negotiating the best arrangement to provide a complete service.

Patients have nothing but praise for all the MediServices personnel, complimenting them on their kindness and ability to make them, as patients, feel relaxed and at ease.
Stephanie Collins— Assistant Manager Neurophysiology Department

I wanted to say thank you so much for the excellent professional support you have given the department over the past 8 months (EMG/NCS). We have really enjoyed working with you. The consultants that you have provided us have been of excellent professional standards.

I would like to say Dr A has been amazing and has been an absolute pleasure to work with. We are now in the excellent and fortunately position to have appointed a substantial consultant, but I would still like to keep our working relationship open so that if we did need cover for sickness or holidays we could get in touch.
Kelly Bill— Clinical Service Manager, Neurophysiology. Worcester Acute Hospitals NHS Trust.

Thought I would drop you a line to say how brilliant the two members of staff were that completed the EEG on my son today. They made him feel completely at ease, were patient and answered all of our questions as well as being very kind.
Mrs C.C. MediServices Healthcare— Working on behalf of Barts Health NHS Trust

Our Partners

Salford Royal

The Royal Orthopaedic Hospital NHS Foundation Trust

Oxford University Hospitals

Nottingham University Hospitals

The James Cook University Hospital

Fulwood Hall Hospital

Cardiff and Vale University Health Board

Swansea NHS Trust

Countess of Chester Hospital

Frimley park hospital

Birmingham Children's Hospital

Spire Healthcare