The Royal Wolverhampton NHS Trust
MediServices support growing demand
New Cross Hospital located on the eastern side of Wolverhampton, is part of the Royal Wolverhampton NHS Trust. The 800 bed Hospital became part of The National Health Service in 1948 and is one of the largest acute and community providers in the West Midlands.
Statistics from an NHS Hospital Outpatient Activity commissioned report highlighted the increasing demand and growing pressure on NHS services.
‘In 2019-20, there were 124.9 million outpatient appointments. An increase of 1.3 percent from the previous year and 66.9 per cent from ten years ago.’
New Cross Hospital has seen a rapid growth, as it continues to expand its clinical services into other geographical areas. As a result, patient referrals have considerably risen.
As an experienced clinical service provider, MediServices Healthcare worked closely with the Trust to provide increased capacity and lower waiting times.
In 2020 MediServices saw approximately 1540 patients at New Cross Hospital, offering timely and efficient access to high quality diagnostic services.
Our experienced team of specialist Consultants, Practitioners and Health Care Assistants were able to increase capacity by holding clinics seven days a week, including weekends and evening clinics.
We have utilised MediServices in a variety of ways, to reduce EMG and EEG waiting lists or to cover Consultant leave and MediServices have accommodated our needs with no fuss negotiating the best arrangement to provide a complete service.
Patients have nothing but praise for all the MediServices personnel, complimenting them on their kindness and ability to make them, as patients, feel relaxed and at ease. Reports have been concise and completed quickly with referring clinicians happy with the studies performed.”
Assistant Manager Neurophysiology Department.
Working inline with the Trust values; ‘Patients are at the centre of all we do’, ‘We will be innovative in how we work’, ‘Working together we deliver top quality services’ ‘We create an environment in which people thrive’ MediServices were able to reduce pressures on the Department and help clear backlogs resulting in improved patient care.
MediServices is CQC & ISO9001 accredited; we continually review and improve our systems.
Please contact us for further information on MediServices Healthcare full range of services or how we may support your clinical needs.
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